Service Cloud

Service Cloud is an application for customer and technical support. It improves the efficiency of customer service across all channels by creating a single view of a customer’s activity in one tool. With Services Cloud, your customer service staff can work faster and more productively across all channels. This helps to ensure a smooth customer service, improve customer satisfaction and reduce costs.

Service Cloud therefore allows you to:

Our experts at Solganeo will help you to integrate Service Cloud features. From request management, to phone integration, to personalized reports and dashboards, to customer service management on social networks.